Frequently asked questions:
How long does it take to get my order?
We will usually send a proof within 24 hours of receiving your photos and artwork.
Once you approve the artwork, most orders ship within 2 days.
Orders ship UPS ground and take 1 - 5 days in the Continental US.
How do we prepare the artwork?
You only need to email a photo. It should be a high resolution image. We can cut out the background if needed. Remember, the more professional your photo looks, the better your kit will look. Please email your photo to firstname.lastname@example.org
Do you ship internationally?
Yes we do, but flat rate shipping will not apply. We will charge actual postage charges. Usually USPS Priority mail is the cheapest way and costs around $100 per case of kits. Please email your order request and shipping address and we will calculate the actual cost for your order. We will then email a paypal invoice for you to make payment.
If you are taking a photo for your kits, we recommend using a good quality digital camera. While your camera phone may seem to do an okay job, the resolution is often not very good. Take the photo against a solid background (a white wall is fine). Lean into the picture and smile!